Faq's



Where is MyTtaksh located?
MyTtaksh is based out of Surat, Gujarat - India.
 
Which category products are available on MyTtaksh website?
MyTtaksh is an online fashion store that caters to women’s fashion categories like clothing, accessories and jewellery.
 
How do I place an order on your website?
Once you decide on making a purchase, click on the product you are willing to order. Select a suitable size from the drop-down list. Click on the “Add to Cart” button once you have selected the quantity you would like to order.There’ll be a slide-in window at the right-hand side with your order total and a “Checkout” button. Click on the checkout button to proceed with payment and delivery details.
 
What happens once I have placed my order?
Once you have successfully placed your order on our website, you will receive a confirmation email from https://myttaksh.store/. We will then start making your order, from our warehouse and keep you informed at every step with regards to the delivery of the same. Your item is packed securely and handed over to our trusted delivery partners. Then, your item is shipped to your location. You will receive a tracking ID from us to be entered on our courier partner’s website which is carrying your order. You can track your order with the tracking ID until it’s delivered.
 
Do you have COD option?
Yes, we accept COD payments. We also accept online payments through the following methods:
  1. Net banking 
  2. UPI
  3. Wallets - Freecharge, Paytm, GPay
To ensure a safe, private and secure shopping experience with https://myttaksh.store/, all credit card, debit card and net banking transactions are processed using a secure encrypted connection to keep your transactional details confidential at all times.
 
Do you accept returns?
Yes, you can return the item(s) within 7 days from receiving your order by logging in to your account created on MyTtaksh website. We will arrange for a doorstep pickup within 3-5 working days. A refund will be provided within 7-10 days as MyTtaksh credit that can be utilised for your future purchases.

Can I cancel my order?
Yes, we offer you the convenience of cancelling prepaid or COD orders within 24 hours of placing your order.
 
How do I cancel my order?
If you would like to cancel, please email us at [email protected] or call our customer service department at +91 8799367704.
 
Can I cancel an order after shipping?
Cancellations made after the product has been shipped are subject to the return policy. Please read our return policy for more details.
 
How will I be refunded for a canceled order or a return?
On successfully processing the refund, the refund amount will be credited to your MyTtaksh account as credit points. You will be able to use this credit on any of your future purchases on https://myttaksh.store/.
 
Have more queries?
You can send us an email at [email protected] or call us on our customer care number +91 8799367704.